Deering Sierra submitted 8/9/2008 Submitter sutrx Where Purchased old town school of music Year Purchased 2007 Price Paid 1500 ($US) Sound sound , is great, , i have had it for over a year now and feel qualified to rate it, the sound keeps getting better Sound Rating 9 Setup where i purchased it, the salesman was a banjo player and he set it up and gave me great advice, so i was lucky, a good company and a good salesman Setup Rating 9 Appearance I love it, nothing fancy, nothing special, But it fits me perfectly Appearance Rating 10 Reliability i have had it a year now, so i feel qualified to rate it.,I play it about 5 times a week 1/2 to 1 hr each time. Tuners are still sweet,The tail piece is easy to adjust and easy to change the strings with. I do not have the orginal bridge Reliability Rating 9 Customer Service Company has been easy to respond with , downloading all info from the website. The only thing was getting my deering gold card took a little longer than i thought. but website makes everything quite easy Customer Service 9 Components Love the tuners, Frets are still in good shape and tailpiece is easy to work with , did change the bridge tho, and got a better sound Components Rating 8 Overall Comments I am a 4 yr banjo player and this will be the best banjo i get, will probably purchase a goodtime banjo for traveling so do not have to worry about damage, I wish i would have asked about safety issues when traveling with banjo. Lets be honest i am no ralph stanley, so this banjo will cover all this novice to intermediate player will ever need Overall Rating 9